Hello all, On the Configuration Items (cmdb_ci) list view, I see these fields:Attestation Status,Attributes,Attested,Attested by,Attested date. So, I want to allow only Support group of the CI to attest few fields but not all. So, can someone tell me...
Both On-Perm and Cloud CI's are in scope for discovery. Only IT devices are in discovery scope and OT devices are not in scope. Below Sources available for Server Class:DiscoverySG-Azure Connector Integration API method to bring the Cloud CI'sManual...
From CMDB health dasboard,we want to send scheduled report email to client.However its not having the data which is included in i button.How to include that?
Hello Community Members, I hope you are doing well. I am looking for real-world ServiceNow IT Asset Management (ITAM) implementation resources covering both SAM Pro and HAM Pro from an enterprise perspective. My goal is to understand how ITAM is impl...
I want to create existing cmdb health status schedule reportfrom cmdb workspace showing completeness
Hi....I am doing a quick discovery on the Australia version of PD (Product/Platform) where the CMDB CIs are not getting updated, showing 'discovery start and completed empty'. Attaching a snapshot for reference
Hi Team please help me in creating the API USE & CRITICALITY SCORING FRAMEWORK RegardsRajesh N
The CMDB Administrator group aims to display meaningful results on the CMDB Health Dashboard Compliance Scorecard for server records that are not on the latest patch.What must be configured to achieve this goal?A. Technical Service Offerings, Dynamic...
Hello Community,We're evaluating a CMDB data quality initiative and would like your feedback.Objective:Leverage Now Assist AI to proactively identify, analyze, and recommend remediation for stale Configuration Items (CIs) to improve CMDB health and m...
We've migrated from BMC Discovery to ServiceNow Discovery but noticed discrepancy with discovered RAM size on Linux servers. After some investigations it looks like ServiceNow Discovery gets only logical RAM instead of physical.BMC Discovery used to ...
Hi everyone,I will be working on a project involving the Service Graph Connector for GCP, and before that I would like to run some tests and validation within my own company's environment.As I understand it, configuration is required on both the Serv...
Hello, I have created a pivot table in platform analytics where the rows are a class and the columns are the environments. It should show the total number of CIs in each Env however it has many blanks where there should be CIs (specifically Prod and ...
Good day, I need assistance in troubleshooting an issue we encounter during service mapping. The load balancer used can be successfully discovered when I do normal discovery and CMDB is populated successfully, however, service mapping exercise using ...
Is there any way I can bring a global script includes into the update set of my scoped app? I have a gloabl script includes which I need to send out with my application but it is not coming as the part of the update set even if i use the "Add to Upda...
Hello, Wondering if someone can help me with defaulting a view in the certification review i.e. changing from default to Business Applications when clicking into the record to edit fields before certifying as shown in the attached screen shot. I have...