How are Completeness, Correctness and Compliance set up in CMDB Health?
I'm looking for some clarification and best practices on how the completeness, correctness and compliance metrics in the CMDB Health Dashboard are defined and configured
Forum Posts
Discovery is getting failed at the time of Windows os pattern launch
Identification Engine Payload Sanitization2025-08-27 04:55:42: : There is problem to build the Sanitized Payload: Identification Engine errors: See [code]<a href="/nav_to.do?uri=/$identificationLogs%3Fcontext_id%3D71a0e47e972bee10f50dbb77f053af9d" ta...
Data Certification tasks not being created
I created a new Data Certification Policy in the CMDB Workspace, but it doesn't find data or create a task even though data exists and should be found. The documentation is really limited and lacking information, I'm hoping someone can help me figur...
AI tools in CSDM/CMDB
Hi,Interested to understand where people are putting Ai tools like Microsoft Co-Pilot in their CMDB? We are beginning our journey with expanding our CMDB using CSDM modelling, but not sure where Microsoft Co-Pilot fits.Any suggestions are appreciated...
Reference qualifier not applied to auto-complete search in Jelly UI form
I have a custom UI page with a reference field. On this page, I'm using a client script and html to filter the available options in the reference field based on a selection in another field. The filtering works correctly when I click the magnifying g...
Resolved! Why Event Management Fundamentals's participant guide
Why Event Management Fundamentals On Demand and Discovery Fundamentals On Demanddon't have the participant guide library book?
Service Graph Connector Azure delta sync
Hello colleagues, Could you please let me know if anyone implemented delta/incremental sync for Azure SG? If yes, what is the field populated in last run date field? I have enabled the property 'sn_sg_azure_integ.is_delta_sync_enabled' but seems like...
Network Gear discovery and the install status for existing CI
Hello All, Does the install status change to installed when the discovery happens on the existing network device?I am trying to run this use case from Retired/Absent status. However, its not working.What is the OOB behavior?It is designed different f...
When using servicegraph for Azure, so platform to platform, can it be secured also by CYberark?
Hello team, Context: When using discovery to connect on Azure with a mid server, I'm pretty sure I can use the cyberark AIM agent on the mid server to remotely store the Azure Service Principal account on our On-prem Cyb CyberArk vault. But if we use...
Resolved! ITOM / CMDB - Discovery - Openning SSH Connections
Good morning,We are in the process of populating our CMDB. We are using Discovery ingestion. However, on the Linux server park, several SSH connections are being opened without any command execution, which has been increasing the size of our logs. Is...
Resolved! Agent Client Collector vs Local Admin Rights for CMDB Discovery and Service Mapping
Currently we are set up with JEA credentialing our windows devices in CMDB for Discovery. However, we are running into issues with what information we are able to get and Service Mapping. My org is against allowing local admin rights so I am looking ...
Before buisines rule
Can delete a record in incident table once we set the impact,urgent,priority to 1 Like can we write a script in Before BR for both creating inc with priority high and after creating it can we delete it using same BR ?
How can the Robust Transformer be forced to use the IRE while importing CIs?
Dear all We import CIs in various ways (due to our history). We use transform maps, the Integration Hub, and the Integration Hub ETL. Unfortunately, the IRE is only used by default with the Integration Hub ETL. For transform maps, a script should be ...
Request to Activate Scheduled Jobs and Monitor System Performance
Hi All,I’d like to request activation of the following scheduled jobs:CMDB Health Dashboard – Relationship Score CalculationCMDB Health Dashboard – Relationship Compliance ProcessorWe are initiating relationship calculations from this point forward....
CMDB Workspace
Hello Team,I have a concern regarding the filter condition in the CMDB_Workspace.Is there any way if the Filter condition can be added it not.Please find the below screenshot.
