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cmdb_ci_cloud_org table is corrupted

After installing CMDB plugins like class models and service mapping, the table:cmdb_ci_cloud_orgis missing its name(label) and also dismissing all its IRE entries. This causes any Discovery to fail, as the pattern is not able to identifiy any IRE ent...

Resolved! Guidance on IRE Configuration for HAM Implementation

Hi All,I am new to configuring Identification and Reconciliation Engine (IRE) rules and would appreciate some guidance.We are planning to implement HAM and I would like to understand the recommended approach for configuring IRE for classes such as Co...

Sharath807 by Tera Contributor
  • 447 Views
  • 2 replies
  • 1 helpfuls

Resolved! LifeCycle stage vs Status

There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle st...

Dan Aragon by Tera Contributor
  • 22581 Views
  • 5 replies
  • 6 helpfuls

Linking axonius to snow ?

Axonius is an asset management software used for cyber security of data . Is there a way we can import the asset tables having aws tag id into the cmdb of snow such that field and relationships gets transferred ? is there any approach apart from impo...

aagnihotri by Tera Contributor
  • 2588 Views
  • 3 replies
  • 1 helpfuls

business rule

we have a before business rule with update as true then the job condition was job state changes from pending coe state and script level here we have curent.assigned_to!='' and current.assignment_group=sc_group then we have gs.adderrormessage('the job...

http 500 error

My instace (pdi) went to offline with http 500 error and its been 4 days i dint get back my instance now how many days it takes for my instance to get back

MahithaV by Tera Contributor
  • 502 Views
  • 6 replies
  • 1 helpfuls

CSDM Relationship Contradictions

Hello, wanting to know what type of relationship we should be using for Business App to App Service and App Service to App Service.  In previous editions of CSDM it was Business App Consumes::Consumed by App Service and App Service Sends data to::Rec...

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AustinN by Tera Expert
  • 759 Views
  • 3 replies
  • 1 helpfuls

Ensuring Approved Relationships Within CMDB

Hello, Within the CMDB we want to ensure that all relationships between CIs are consistent. That is each class of CIs has a list of approved relationship types and we want a system that tracks if any do not follow the approved types or are in the inc...

adamtoth by Tera Contributor
  • 558 Views
  • 3 replies
  • 1 helpfuls

Resolved! Service Graph Tanium Connector Custom field

Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...

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Intune Service Graph Connector - Mapping Help

Hi, I recently installed and configured the Intune SGC in my development instance to test before implementing it in my production instance. I've found that personal devices are being created and the user who enrolled the device is populated in the as...

IssacR by Tera Contributor
  • 353 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to change the Display value in cmdb_ci from name to model_id

Hi Team, How to change the Display value in cmdb_ci from name to model_id. I have opened cmdb_ci table, in columns I am notable find display true for any field. I have tried for extended table as well, still not able to find.  I run background script...

Gopal14 by Tera Contributor
  • 368 Views
  • 3 replies
  • 0 helpfuls