So our particular Intune instance keeps systems that haven't checked in for 9 months before they are purged. This isn't normally an issue, except many of the computers are re-imaged during their lifetime. After they are re-imaged, there are two objec...
Hello Everyone,Which CMDB health metric identifies outdated data? - Correctness- Compliance- Timeliness- Completenesswhich is the correct answer for above question with explanation
I’m having an issue where Discovery continues to scan a firewall that should be excluded. I’ve configured both IP range and IP list exclusions, and also inactivated the IP range, but none of these changes have worked. Has anyone run into this before ...
A user has requested their team be able to edit/update any INC or CHG template created by someone on their team. They have template_editor as part of the itil group, but that's only working on their own templates. I also tried tempate_editor_global, ...
My problem is on an application pattern which is having this "ERROR: Process detection failed: Check that the process is running on the host, verify the CI has running processes on this port, and check the process strategy for the pattern section is...
I'd like to bring all of our Wyse Terminals into the CMDB. It comprises of mostly 5070 clients but some aren't on network so even if traditional discovery was an option, I wouldn't get the full inventory back. Has anyone been able to achieve this by...
I am currently integrating ServiceNow with Cisco Catalyst Center using a MID Server. When I test the connection, instead of seeing a green success message (for example, Connection Established), the system returns the message:“The request has been acc...
Hello guys,For a new client, we would like to populate their CMDB using the OCS Inventory agents, but we are not able to find any indication on how to proceed.Does anyone have an idea if it's possible and what would be the best way to achieve this?Ju...
Hi Community,I'm currently building a process to upload Configuration Items (CIs) into the cmdb_ci table. The requirement is as follows:A catalog form allows users to upload CI data via an Excel sheet.Once the request is submitted and approved, the d...
Hi Community,I've been looking into the Company field on the Problem form and noticed something I'd like to understand better.The Company field is a reference field pointing to the core_company table, and it has a reference qualifier preset with the ...
Hi Community,I've been looking into the Company field on the Problem form and noticed something I'd like to understand better.The Company field is a reference field pointing to the core_company table, and it has a reference qualifier preset with the ...
Hi all! I need help finding a more robust solution for service mapping, related to "guardrail" CI´s on my CMDB. There are hundreds of thousands of CI´s created on our AWS instance that we already discover and have a set of key value tags. So dependin...
Hi , We are having the challenge in Mapping Applications to servers The data is being provided in the Excel sheet , can anyone please provided the solutions if you have faced similar kind of scenario . Specifically need guidance for one->Many mappin...
Hello Team,Not able to open PDI showing 502 Bad Gateway error.How I can resolve this issue or Login to PDI.Tried Login -Logout multiple times, changed network still no Luck.
Hi everyone,I am importing server data into the cmdb_ci_server table using a Transform Map. The CIs are creating correctly, and the corresponding Assets are being generated automatically in alm_hardware.I need to map 4 specific fields from my import ...
