Hello,We are currently running Discovery, but after the Discovery process completes, no data is being populated in the cmdb_print_queue_instance table.We have already configured the IRE Related Entry related to this table; however, the Printer Queue ...
Where can I find get well playbooks related to CMDB health dashboard?
Hello Community, We created custom CI Lookup rules based on OOB. Just adding a query line and else loop with OOB script. There are many Unmatched CI & Unclassed Hardware records are created. Previously I thought that IRE got invoke based on custom CI...
Dear all, I am looking to specialise in ServiceNow CMDB configuration and would value advice from experienced practitioners. Which practical skills should I prioritise first—such as CI class design, Identification and Reconciliation Engine (IRE), dat...
Hello, My team does a lot of certifications on CMDB CIs. As we have more and more cloud server CIs that are spun up and destroyed rapidly, what is the easiest way to remove CIs from tasks after they have been launched and have since been retired? Tha...
Hello, In the CMDB we have a list of approved Discovery Sources for CIs. We would like to set up a notification whenever a Discovery Source is added to a CI that is not in that list. What is the simplest and most efficient way to do this? Thank you, ...
I want to generate a table overview of Business processes next to the dependent Application Components and verify the CIA classification on both CIs'
Hi, I'm trying to use a Transform Table to set the values for a key value CI in an extension section of a child discovery pattern but it does nothing. The $cmdb_key_value stays empty. I was able to create tags using the same Transform Table in other...
Hi Team, I am trying to apply the Principal Class filter to the Configuration Item (cmdb_ci) field on a custom table that extends the Task table.I have added the custom table u_incident_task to the following system property:com.snc.task.principal_cla...
Hi Team, The missing attributes are empty even though the mandatory fields are not filled. Please let me know the steps to be followed to check this . Regards,Kayathri
Hi Can anyone help me with the below requirement. I am completely new to CMDB and this is my first requirement in CMDB module. It would be great if any suggestions Discovery / IRE Rules Updates for CI Class Expansion- For Enterprise connectivity (E...
Hello Community,We are looking for best-practice guidance on modeling batch servers and their application relationships in CMDB.Current situation:We have multiple batch servers that support multiple applications (many-to-many relationship).Currently,...
Hi Community, We are using the Service Graph Connector for Microsoft SCCM. For Software Installation records, the SCCM TimeStamp is populated, but the Discovery date remains empty. I checked the SCCM SAM Software - Software Install entity and f...
I am facing issue on activating Discovery Plugins on PDI instance
Hi Everyone,I'm currently investigating an issue in our ServiceNow CMDB where some expected CIs are missing.After reviewing the data, I found that multiple entries in the CMDB Serial Number table (cmdb_serial_number) and multiple records in the Sourc...
