Discovery of configuration items using the Personal Developer Instance
Dear ServiceNow CMDB Community. Has anyone tried to use the Personal Developer Instance to discover the configuration items (CIs) on their local home network?
Forum Posts
What's New in the Zurich Release for ServiceNow Machine Identity ACL
Hello All, I have seen very good video for Zurich Release for ServiceNow Machine Identity ACL, If any one need to know please go through once before going to start inbound integrations and Machine Identity ACL how to configure, how its working & ben...
How to enable "show records" in reports present in cmdb data foundation dashboard
HI Community, I have a requirement where i need to enable this options (shown on screenshot).In CMDB Data foundation dashboard (OOB) there are many reports when i opened one ex; Hardware CIs missing serial number in that i can see the thing called sh...
Help me understanding Choices in ServiceNow platform.
Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough? What I notic...
CMDB
I'm starting CMDB from the scratch.What is the first concept I need to master?
Resolved! Group By count is not matching total record counts
Hello friends, Today i noticed that when I did the group by against the filtered CIs listing using field Discovery Source. What I noticed that discovery source grouping count mentioned in parenthesis is not matching against the total records count wh...
Resolved! What are those ACC check definitions doing?
?? I can not find any documentation about them.
Unable to see software installations after installing ACC F & ACC Visibility
Hello, I am doing a POC to compare the results from horizontal discovery with that of ACC to present to my leadership.For ACC, I installed the ACC F and the agent on the client machine and also ACC Visibility on the instance.Although I am getting the...
cmdb health
Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.
Resolved! Business Application Certification Quarterly getting assigned to Inactive Users.
CMDB tasks are being assigned to inactive users.I have reviewed the Reference qualifier for Assigned To , filter is there for active = true. Is there any other way to check in CMDB Task?
I need to have PVD related CIs under cloud server class instead of computer class.
I need to have PVD related CIs under cloud server class instead of computer class. How to do it while servicenow discovery?. Any would yoy pls suggest a solution.
SNPI - Import CMDB Data
I'm trying to complete the SN Platform Implementation. In lab SNPI - Import CMDB Data it wants the source table to be CMDB Import [u_cmdb_import]. When I follow every step exactly as I'm supposed to in the lab it does not give me that option as a s...
Resolved! How to edit a Service Graph Connector mapping?
This is probably a silly question, I feel like I've missed something obvious, but how do you edit the mapping of a Service Graph Connector like the SCCM Service Graph Connector? In previous versions, it was just a transform map that could be edited. ...
Stale CIs are being updated but still show under Staleness metric
Hi all, I've been doing some research into Stale CIs in my platform.I've checked both the CMDB Health Dashboard and the CMDB Health Results table, and on both, it shows that the CIs are being updated by "system" almost daily. Recently, I've also ex...
Discovery log - Other TCP connection states found: ["FIN_WAIT_2","TIME_WAIT","CLOSE_WAIT","SYN_SENT"
Hi all, I have noticed that our discovery log has started to report numerous messages relating to the TCP connection states. This appears be a recent phenomena and I'm trying to understand if its an indication of an issue or simply an increase on th...
