Is certification discovery possible through ACC( Agent Client Collector) ?
Is certification discovery possible through ACC( Agent Client Collector) ? Regards,Saranya
Forum Posts
Unable to dot walk to Device Type field of Product model table from AlM Hardware table
I am trying to filter the records based on Device Type field of the Product Model table. For this I am trying to dot walk from alm_hardware>cmdb_hardware_product_model>device type field. But I am unable to see that field in Model related fields. How ...
ServiceNow ES256 Encryption/Authentication issue for custom ABM integration
We are trying to integrate ServiceNow with ABM (Apple Business Manager) via a custom integration. We are facing issues with setting up authentication due to ServiceNow not supporting ES256 encryption algorithm needed to generate client assertion for ...
Resolved! Learning CMDB
Hi everyone,I’m planning to start learning CMDB and ITOM. Could you please suggest a structured learning path or key topics I should focus on to gain solid insights into CMDB?
Deduplication template doesn't correctly picking up the deduplication task.
Hi community, I am having 1000+ deduplication tasks which is not remediated yet,So I created a deduplication template, in that template , there is a condition section which is referring this "Condition to filter CIs from the template class. Only the ...
Resolved! End of Life Database Dump
Hello, As I was searching through the end-of-life database dump that we received, I found that one of the tables we were looking for was not included. From the research and queries I ran, it looks like they did not configure the source to replicate c...
can anyone provide me the documentation on LANsweeper integration without Service Graph Connector
I have the requirement of integrating the lansweeper with servicenow, however the plugin for this integration is not compatible with current version of servicenow, can anyone help me in this, I do not have any idea on integrations.
Best pratices for [DR provided by::Provides DR for] relationship type
We have a service that provides recovery for business application data. I'm trying to determine the correct relationship between the service and the business application. Based on my research, I believe that the following is the correct relationship:...
Contract expiration field automatic update
Are there OOTB scheduled jobs that daily update expiration field on ast_contract considering starts field and current date? #contractmanagement #contract
Resolved! Questions on CMDB Ingest in CIS Data Foundation Course
Hello Community!!! I am currently preparing for the CIS – Data Foundation course, and one of the topics I am studying is CMDB Ingest. This topic mainly covers how data is populated into the CMDB, whether it comes from Discovery, Agent Client Collecto...
CMDB WORKSPACE
I want to implement the what are all extended functionalities CMDB Workspace with standard Licence.Help me on this
CMDB Staleness rule
Is the CMDB staleness rule is configured OOB for all classes?Where can I modify the staleness duration because in ci class manager its non-editable.Can we set the staleness rule for principal classes only and how?We want to apply condition for stalen...
CI Search form displaying incorrect fields
When raising a change the change driver is required to add the primary affected CI to the change request. They can do this by clicking the magnifying glass next to the CI field and this then displays a form where there can search or filter the CMDB....
Create Multilevel Service Map using Tag based discovery
Hello friends, I would like to understand if we can and how we can create the multi-level Service Map using Tags. We have an automated way to populate the tags, but what i noticed in my early study, it create the map at single level not like Service-...
Resolved! How to check which users can see an Information Message in UI Builder (Admin vs Non-Admin)?
I have an information message displayed on a CMDB Workspace built using UI Builder.Currently, this message is visible only to admin users and not visible to non-admin users.I want to understand:How can I check which roles or users have visibility of...
