Hello,I am looking to resolve duplicate/correctness scheduled jobs error. Status is incomplete when looking at the CMDB Health Metric Status.. Looking at the CMDB Health Processor Status, the CMDB_ci_hardware has been in "in progress" status.Looking ...
As per the steps mentioned in Task: Create Asset Record I have created the CI and asset record as described in the task but the task validation is still failing.
During the initial import and transform, records are created successfully and the CI ID field is populated correctly. When the same source record is imported again and the Transform Map runs for an update, the existing CI ID value gets cleared/remove...
Issue: MID Server shows Down on ServiceNow InstanceAction:Checked below items:Access to MID Servers – It’s reachable & accessible. Services state: Run services.msc and search for the service starting with “ServiceNow MID Server”. – It’s in running st...
Dear Community, how come i see on my servicenow cmdb dashboard a total of ci that does not match with the total of ci overview ? Any hint would be very much appreciated
Does cmdb_ci table contains all the company managed devices data? Also, can we apply any filter on cmdb_ci table to fetch company managed devices data?
Hi.After a Discovery i reviewed imports and my F5 Big is under class server I undertood that Discovery don't create o modify class structure or Hierachy. So why my F5 Big IP is under Server ? I believe that is not because the SSH has preference above...
In ServiceNow, is there an OOTB funationality wherein if you update Owned by or Managed by Group on either Technical Service Offering or Technology Management Service, the same gets updated on all CI's that correspond to either Technical Service Offe...
Hi All,I am working on CMDB attestation tasks functionality .Want to disable disable "Fail" button and "Fail selected fields" button for non-admin users when they are reviewing the task in CMDB workspace. Fail button--> CMDB workspace>> Mywork>>Task>...
Hi All,I have a requirement on the Change Request form.Current implementation:Category = SoftwareSubcategory = DatabaseRequirement:When Subcategory = Database, the Configuration Item (cmdb_ci) field should display only Database-related CIs.Database t...
Could you please help to understand how can i find what all roles needed to execute an integration in servicenow?
Hi Community,I'm currently building a process to upload Configuration Items (CIs) into the cmdb_ci table. The requirement is as follows:A catalog form allows users to upload CI data via an Excel sheet.Once the request is submitted and approved, the d...
While I am performing the Service Now Platform Implementation (Australia) course I am getting one error under the following section: SNPI Story 4 - Make HHD Form Dynamic - Validate Task errorWhen I am trying to create UI action and selecting the Unlo...
Hello all, I have created a custom table (User Assets Monitor).There are 3 fields,User Asset status (select box with 2 choices, Purchased and Yet to Purchase).Asset Type (select-box with some choices)Asset Purchased Date Now, I have written a busines...
Hi Community,I have a Transform Map where I have two unique fields:NameComputer IDCurrently, Name is configured as Coalesce = true in the Transform Map.Computer ID is also an important unique field, but I cannot simply enable Coalesce on Computer ID ...
