I’m looking for the correct approach to maintain Asset Classification in ServiceNow to meet cybersecurity requirements, as well as NCA, ISO internal, and external audit expectations.What is the recommended best practice for implementing and maintaini...
Is there any link which provides me with consolidated information on CMDB
Hello all, We are working on an MS Intune integration and are facing the issue below: We have scheduled jobs that run every 11 hours to fetch the latest data from Intune. While the data is being inserted from the source table (i.e., staging table) in...
Hi Community,I have a question regarding the Vulnerability Response workflow in ServiceNow:All Vulnerability Items (VITs) under a remediation task are closed, but the associated Vulnerability Group (VUL) remains in an Open state.How does the VUL tran...
Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...
In my PDI (Yokohama) I am trying to replicate an import to CMDB from Tanium, but can't locate the plugin. Is it possible to do this in a Personal Developer Instance?
When an incident is assigned to a person and he has not written a worknote within 30 mins trigger anemail to the manager, write a business rule for it.
We have a weekly transform map that has decided to break one day after updating to Zurich. We have the coalesce fields set to include "assigned_to" but when you check the activity stream of the records created they would jump from one user to another...
Hi Team, Need help in fixing the duplicate records in cmdb computers table how to merge the duplicate records and avoid duplicate entries in future.
Dear ServiceNow CMDB Community. Has anyone tried to use the Personal Developer Instance to discover the configuration items (CIs) on their local home network?
Hello All, I have seen very good video for Zurich Release for ServiceNow Machine Identity ACL, If any one need to know please go through once before going to start inbound integrations and Machine Identity ACL how to configure, how its working & ben...
HI Community, I have a requirement where i need to enable this options (shown on screenshot).In CMDB Data foundation dashboard (OOB) there are many reports when i opened one ex; Hardware CIs missing serial number in that i can see the thing called sh...
Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough? What I notic...
I'm starting CMDB from the scratch.What is the first concept I need to master?
Hello friends, Today i noticed that when I did the group by against the filtered CIs listing using field Discovery Source. What I noticed that discovery source grouping count mentioned in parenthesis is not matching against the total records count wh...