Hello, I am doing a POC to compare the results from horizontal discovery with that of ACC to present to my leadership.For ACC, I installed the ACC F and the agent on the client machine and also ACC Visibility on the instance.Although I am getting the...
Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.
CMDB tasks are being assigned to inactive users.I have reviewed the Reference qualifier for Assigned To , filter is there for active = true. Is there any other way to check in CMDB Task?
I need to have PVD related CIs under cloud server class instead of computer class. How to do it while servicenow discovery?. Any would yoy pls suggest a solution.
I'm trying to complete the SN Platform Implementation. In lab SNPI - Import CMDB Data it wants the source table to be CMDB Import [u_cmdb_import]. When I follow every step exactly as I'm supposed to in the lab it does not give me that option as a s...
Hi all, I've been doing some research into Stale CIs in my platform.I've checked both the CMDB Health Dashboard and the CMDB Health Results table, and on both, it shows that the CIs are being updated by "system" almost daily. Recently, I've also ex...
Hi all, All the reports in Asset Management Executive Dashboard is in dollar , we need to change to Pounds. Do we have any option to change it. Regards,Saranya
Hello all,So i was able to successfully perform service mapping based off of CSDM 4.0 for a company i worked for. However, im at a new job and of course needing to build the services using CSDM 5. Im trying to find the relationships mapping diagram f...
Hello, We have a set of fields in the CMDB that are used in a calculation for a Business Apps Inherent Risk Rating. These fields are owned by different areas across Risk and Cyber. These teams could request a change to one of these fields as BAU work...
We know that,Upstream CI is a CI that provides services to downstream CI.Downstream CI is a CI that utilizes the services provided by the upstream CI. Consider Windows server and Database. UC1-When Windows server hosts an application that require d...
Does anyone have the steps to enable mTLS for Agent client collector? Having trouble configuring the CA certs for the server and client.
HiI'm beginner in the ServiceNow and we are working on migrating BMC Helix to ServiceNow and looking for some guidance and migration document for CMDB or if there is any document for Class and Attribute mapping for below list of BMC classes.Business ...
What role do MID Servers play in populating CI data during Discovery?How does ServiceNow Discovery identify and add Configuration Items (CIs) into the CMDB?
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Hey Everyone!We have been tasked with redeploying Discovery as a non-admin account (so so painful). We have found reasonable success following Discovery with a normal user (non-admin user) from Community. However, we're trying to roll our changes int...