Troubleshooting steps perfomedStopped the MID Server service.Removed the encrypted key from the MID Server configuration.Cleared security files located in both the security and security_backup folders.Restarted the MID Server service.Invalidated and ...
I'm trying to remove records in the "cmdb_software_instance" where two rows indicate that a device has two versions of the same application, but I want to delete the row with the oldest version of that application. Similarly, I want to remove rows wh...
Hi, I want to prevent a relationship from being created when either the upstream OR downstream business application is a parent. The relationships I want to prevent from being created are:Critically dependent on::Critically used byNon-critically depe...
Hello all, Good day!!There is a catalog item in my PDI and I have created a reference field, referencing to the Configuration item table.My requirement is is there any way to show the results, in alphabetical order? For example, there are 3 CIs on Am...
I am adding a new row in the choice list (sys_choice.list) for my application for the discovery_source element. I selected the table as the cmdb_ci table and gave the element as discovery_source and gave a new value and name. basically, I added anoth...
Hello Everyone, We have setup discovery for our project and everything in initial state As part of CMDB health dashboard , our target is to keep the Correctness percentage as 90 % Now in our system , correctness showing as -10% , what are all the re...
Hi All, I want to edit the CMDB Health Dashboard(this is OOB) in Servicenow.Actually I wanted to edit this CMDB Health Dashboard and apply some filter .So i just want to know how to edit this dashboard and update/edit this dashboard.
Hi All,PLease help with below details. 1- What plungin required for MID Less setup from servicenow?2- What are the pre-requisiste for MID Less ACC ?3- Step by step process to setup the MID Less ACC to get the required intvetory along with SAM usses. ...
I’m looking for the correct approach to maintain Asset Classification in ServiceNow to meet cybersecurity requirements, as well as NCA, ISO internal, and external audit expectations.What is the recommended best practice for implementing and maintaini...
Is there any link which provides me with consolidated information on CMDB
Hello all, We are working on an MS Intune integration and are facing the issue below: We have scheduled jobs that run every 11 hours to fetch the latest data from Intune. While the data is being inserted from the source table (i.e., staging table) in...
Hi Community,I have a question regarding the Vulnerability Response workflow in ServiceNow:All Vulnerability Items (VITs) under a remediation task are closed, but the associated Vulnerability Group (VUL) remains in an Open state.How does the VUL tran...
Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...
In my PDI (Yokohama) I am trying to replicate an import to CMDB from Tanium, but can't locate the plugin. Is it possible to do this in a Personal Developer Instance?
When an incident is assigned to a person and he has not written a worknote within 30 mins trigger anemail to the manager, write a business rule for it.
