Resolved! Data Certifications in CMDB Workspace
What role is needed in order to run a data certification schedule within the data manager in CMDB Workspace?
Forum Posts
Resolved! delete choice lists other than english language
Hello,how can we remove all choice list associated to the install_status field which are not defined as english. The goal is to keep only english Regards
CMDB Workspace - create and config Important actions
hiI’m working on creating and configuring the Important Actions in the CMDB Workspace view. I noticed that all existing actions are visible under sn_cmdb_ws_imp_action_card_config , but I’m unable to create new ones.Is it correct that this area is in...
Need to get the Last logged in User details through Discovery pattern
Hi team, I am checking on this community forum page for solutionNeed to get the Last logged in User details throug... - ServiceNow Community but from community forum when I tried to access following url it redirects to the archived page. Archived - S...
Modify value of install_status in cmdb
Hello Community I tried to modify a value of install_ status in sys-choice.list in cmdb and i used a fix script but it dosn't work , could you help me . I choose proceed background not proceed because i have a millions of ciRegards
To create the deduplication tasks in CMDB
Hello team,As a CMDB Process Owner, I want the CI analyst/CMDB Admin to understand the process in remediating the duplicate CI from CMDBEstablish a process to remediate the de-duplicate task and improve on the duplicate metric in CMDB Health Dashboa...
How to import
HiI have a question about import.I would like to import data like the attached image.The import data (excel) should have a target_table column, and each row should be imported into that target table.For example, I would like name1 to be imported into...
ARTICLE: Platform Analytics common Issues and their fix
1) Issue: Filter not getting applied on indicator when multiple choices are selected in filter.Fix: Make sure it is checked 2) Issue: Data Visualizations / Widgets not following the filtersFix: Try clearing all filtersIf above does not work then, t...
ARTICLE: CMDB common Issues and Fixes
1) For Asset creation, please verify if Manufacturer, Model ID & Serial Number is populated for that CI. 2) For SNMP devices (mostly Printers, Switches etc), it often happens that the SNMP OID is not present, hence the Manufacturer and Model ID will ...
Can MID-less ACC be used for ACC-V, or does it require DEX?
We have rolled out ACC-V for our on-prem Linux and Windows servers. We have some servers that exist in a DMZ environment outside of the corporate firewall. I would love to utilize MID-less ACC to have those agents connect directly to the instance i...
Deleting CMDB Serial Number table
The CMDB Serial Number table has a lot of duplicate records and a lot of Serial Numbers with Valid False, I was trying to purge these records, what will happen if I clear out the entire CMDB Serial Number table. Will it start creating duplicates or ...
Environment Type needs to be populated automatically in CMDB
Hello team,Could you please guide me to build the logic that Environment type of the server should be automatically updated through discovery? Thanks in AdvanceNikita Gupta
Database View Shows No Results When I Add Class to the Where Clause
I created a view that was working but timing out. I am trying to edit the view so it doesn't have as much data so I want to ignore when child class is Manual Endpoint (for now but more to come) but when I add that clause, I get no results. If I remo...
How does the IRE script work in import set?
Hi all, Below is the IRE script I have which I created on a custom transform map. the script is mostly out of box that I got from the SN Docs site.So, by reading the code, it seems the coalesce rules on the transform map would probably be ignored bec...
