CMDB forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery updating incorrect RAM value for Windows server?

Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...

Identification Engine errors in Service Mapping ServiceNow

Hi All, Hope you are doing well I am trying make a data base connection from windows server and I have encountered below issue. Identification Engine errors: See Identification Logs for more info. ServiceNow discovery source in data source choice lis...

Sai184517 by Tera Contributor
  • 472 Views
  • 1 replies
  • 0 helpfuls

CMDB Implementation

Hello CMDB Forum, I’ve studied a lot in the ServiceNow space and CMDB is something that I’ve always wanted to get involved in and implement a CMDB, most companies don’t know where to start. Is there a dedicated ServiceNow course that will show you ho...

Philip Owen by Tera Contributor
  • 829 Views
  • 5 replies
  • 0 helpfuls

Service Graph Connectorを利用する際に必要なパッケージ

外部の運用監視ツールとの連携するためにService Graph Connectorを利用します。その際に必要なITOM製品が何なのかお教えください。ITOM Visibiliyが一番安価でService GraphConnectorを含んいるので、これでよいかと考えておりますが、Visibilityは単独購入可能なのでしょうか。バージョンはXanaduで別途ITSMは購入します。

Assets not being created from Service Graph integration

We are utilizing a service graph connector to pull in devices into the CMDB. It uses IntegrationHub ETL and creates that CIs without issue. However, at first it would not create new models using the correct. They were being created using the hardware...

IRE - Exact lookup count and Discovery source

Hello All, May i know in identification rule, what is exact use of exact lookup count ?we wanted to use ire on custom table which is maintained by integration, import, and flow via request. to use reconciliation rule, do we have to create new choice ...

Balram3 by Tera Contributor
  • 310 Views
  • 1 replies
  • 0 helpfuls

Service Graph connector for qualys

Hi Everyone,I am setting up "Service Graph connector for Qualys" but while testing the connection i am getting below error. Does anyone knows how to fix this? Kindly help me on this please.FYI,i am in Vancouver release.Thank you !

Appy2_1-1722428109754.png
Appy2 by Tera Contributor
  • 783 Views
  • 5 replies
  • 0 helpfuls

Custom Table not loading

I have created a custom table (not extended from any OOTB table). Built a logic to auto populate records in this table when any record is inserted in OOTB model lifecycle table. However, this custom table is not even loading. On clicking the module, ...

CMDB Implementation

Evening CMDB Community,  I’ve studied ServiceNow for years and would love to implement a CMDB or at least get an idea of how. What courses would you advise to take, would you include ServiceMapping? 

Philip Owen by Tera Contributor
  • 335 Views
  • 2 replies
  • 0 helpfuls

How to remediate huge number of duplicates in CMDB

Hi Friends,We have du-duplication task to remediate duplicate CI's. I come across one scenario : if the duplicate CI's are large in number like 25000+ then what can be the approach to remove duplicates ?Please guide. Thanks.Asmi 

Asmita7 by Tera Expert
  • 624 Views
  • 2 replies
  • 0 helpfuls