Can not query for inner fields

vnu_21020620
Mega Explorer

‎01-06-2025 06:38 AM

Hi, I'm new to the community so I'm not sure if this question is in the right forum but please help me if you know the answer.

I am using ServiceNow integration with Cortex XSOAR (Palo Alto). So there are several servicenow scripts and commands to query for tables. When I use the !servicenow-query-users script, it seems to query from a user-related table, if I specified raw-response=true, I can see that each record is like a JSON object. I notice that there are fields which are JSON objects too, for example:

 

location: {
    country: Indonesia,
    city: Jakarta
}

 

I now want to query using values of these inner fields, like: 

 

!servicenow-query-users query="location.countryENDSWITHsia"

 

 The query could run, but the results are not correct from what I expected. It just throw random records.

How can I query using inner fields like this?

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Runjay Patel
Giga Sage

‎01-06-2025 07:23 AM

Hi @vnu_21020620 ,

 

Try something like below.

!servicenow-query-users query="location.country='Indonesia'"

 

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