Change Map indicators columns

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02-08-2024 09:38 AM
Hello!!
I'm looking for some help here, We are using map indicators on our service map to show for example incidents related to a CI, by default it shows Number, Priority, Configuration Item, Short Description, State and Assigned to, but we want to add opened date. Where we can make this change??
Appreciate any suggestions here
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02-08-2024 10:09 AM
It is something by design and not easy to modified.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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02-08-2024 11:40 AM
Hello, but is there any way to modify it?

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02-08-2024 06:23 PM
Hi @Mar_a Jos_ Silv : Definitely it is possible to include another column there. It is just like we add columns on list view level.
Go to incident list views , Right click on column header >> Configure >> List Layout >> select view as "Indicators Panel" , Then add the column which you want to show , then save it.
Select view as "Indicators Panel" to add columns.
You can see now, "Opened" Column is visible on view map page.
Hope It will help you.
Thanks,
Harsh
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11-21-2024 05:09 AM
How to make these columns as default for all the service maps?