CMDB Class for Teams Rooms Pro ?

Nico12 · 5 hours ago

Hi,

We want to integrate Microsoft Teams Rooms Pro devices into our CMDB.

As far as I understand, they are like mini-PCs with serial numbers, MAC addresses, model IDs, etc.

Is the cmdb_ci_computer class the right one, or is there another class that would be a better fit?

Regards,

Dr Atul G- LNG · 5 hours ago

Hi @Nico12

yes, computer class is good go here.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Bhuvan · 5 hours ago

@Nico12

As per my understanding, there is no dedicated class for MS Teams Rooms Pro devices in CMDB, you can either create a custom class and define the relationships in alignment with CSDM best practices or you can use any existing class that you see as best fit.

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

Dr Atul G- LNG · 5 hours ago

Hi @Nico12

yes, computer class is good go here.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Bhuvan · 5 hours ago

@Nico12

As per my understanding, there is no dedicated class for MS Teams Rooms Pro devices in CMDB, you can either create a custom class and define the relationships in alignment with CSDM best practices or you can use any existing class that you see as best fit.

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan