CMDB Health Dashboard Incomplete Score showing for duplicate.
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05-16-2024 09:42 PM - edited 05-16-2024 09:46 PM
I have encountered an issue with duplicate CI score calculation, causing it to be unable to complete the score. As a result, I noticed that the overall percentage is not available on the dashboard.
I have validated the de duplication task and there are task created for duplicate ci even though the job not created any health result for duplicate metric.
Any one can help on this. I have almost checked all the documents available but unlucky.
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05-16-2024 10:46 PM
Hi All,
I am facing same issue.
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05-16-2024 10:47 PM
Hi,
I am also facing same issue. Please let me know the solution.
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05-16-2024 10:48 PM
@Chuck Tomasi Hi sir please guide me on this issue.
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05-16-2024 11:49 PM
Check if the following URL is helpful:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000940
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06-01-2024 08:21 PM
@manikandanp is the issue fixed . Please let us know . I am also facing the same issue.