CMDB Micro certification issue

[Dinesh Prabhu]

I couldn't able to complete the Task-09 on CMDB Micro certification as there is no record available on the De-Duplication records, Can someone help me to sort this issue. Any assistance would be appreciated!!

[AJ-TechTrek]

Hi @Dinesh Prabhu ,

You must need to check the Schedule jobs are runs successfully for Completeness and check the CMDB dashboard . How many CI are duplicate showing over there.

Also you can refer the below.

https://www.servicenow.com/community/virtual-agent-forum/micro-certification-cmdb-health/m-p/2809529

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Dr Atul G- LNG]

Hi @Dinesh Prabhu 

Could you please provide the instruction for same , so that we can guide you. or as per @AJ-TechTrek  Go to CMDB dashbaord and in last tab you will get Jobs, please activate that jobs and execute and check.