CMDB - Reclassify Linux thin clients which are being classified as "Linux Servers" to ''Thin client"

[supareub]

Currently Linux thin clients using Ubuntu are getting classified as 'Linux Server' i want them to classify as 'thin client' that is 'u_cmdb_ci_thin_client' table.

my classification criteria is 

• name = Linux
• Output fqdn STARTS WITH "C"
• Output Operation System = Linux Ubuntu

How can i do it?

[AJ-TechTrek]

Hi @supareub ,

in that case, you need to create a Classifier to update those record in thin client custom table.

you can find these under Discovery Definition> CI Classification> Processes (shown below)

you can use the below reference document for that.

https://docs.servicenow.com/pt-BR/bundle/sandiego-it-service-management/page/product/discovery/task/...

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Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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[supareub]

Hey Ajay,

i tried but here is no thin client table in table dropdown, i read somewhere that we can create classifier in discovery_classy_unix table but i was not sure how to create 'on classification script' for my classification criteria which i mentioned in question.

[AJ-TechTrek]

Hi @supareub ,

Can you please confirm, what is the parent table of u_cmdb_ci_thin_client table, It must be under the computer table only, Also you have to find out the correct Classification criteria, as well as you need to create the new CI classification, Refer the mentioned docs for that.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[supareub]

Getting classified but still getting updated by linux server, is it becz i have used pattern for linux server in thin client classification record?