CMDB Thresholds are not working as defined

_Yash24
Tera Guru

‎02-21-2025 04:59 AM

Hi

 CMDB health dashboards that is not reflecting the thresholds we defined in the CI Class Manager, What could be the reason?

- Completeness should have Red color but it is showing Orange color on Dashboard.

- Correctness should have Orange color but it is showing Green color on Dashboard.

- Under Correctness, Staleness should be in Red but it is in Orange.

How do we fix this? and what could be the reasons?

 

Thanks.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-21-2025 05:02 AM

Hi @_Yash24 

 

Might be helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1123059

 

https://www.servicenow.com/community/cmdb-forum/cmdb-health-dashboard-threshold-setup/m-p/260881

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