De Duplication tasks

PaulSylo
Tera Sage
Tera Sage

Hi all ,

 

I am trying to use the de-duplication remediator to clean up my duplicate CIs. However, when I go to the Duplication task, it shows "Duplicate CI present in 1 class: computer" and the number 2.

PaulSylo_0-1725995470303.png

but when opening this duplication task, I see this message,

PaulSylo_1-1725995537685.png

but when I click on remediate , I see this screen which shows only one CI,

 

PaulSylo_2-1725995620620.png

 

but that one value is also in the Retired state? why it is showing up in the retired state and how to remediate this?

 

Could you explain to me how to proceed with this? any help ?

Regards,
PaulSylo

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