Dear experts, Is it a good practice to link Business application with contracts and entitlements? A client wants this use case to be implemented, the reason being able to track the financials associated. If yes, please advise the implementation a...
Hello Experts, I am trying to discover a DCM through discovery and I am getting the following error. I went through checking on the Service Accounts that are set up however it seems that that everything seems to be set up okay. however the following...
Hello EveryoneI use ACC-V on Windows computers to collect data and update CIs in our CMDB. Those computers are AD joined and the users logged in to those computers are AD users. Also, those users are already added to ServiceNow. ACC-V can collect dat...
I want to check value for a field in a MRVS each row.How to do that through scripting
why the Business Applications are downstream of a Business Service. To support CSDM framework, it should be upstream at minimum. Should the downstream entry be a Business or Application Service? Kindly suggest...
We are looking to exclude vm instances from vsphere discovery, but I want to make sure we do it correctly. I don't see anywhere besides possibly turning off the midserver script file or the probe? vsphere seems to use probes still.
I've created a Retirement Policy that fires a CMDB task when computer CIs have not been discovered in 60 days. I've run into a few instances where a CI where a task was fired, but the group that the task is assigned to does not want to retire the CI ...
You can modify mapping settings by adding an entry in the Rest Insert Multiples [sys_rest_insert_multiple] table and changing the Column mapping from Label to Column name. What entry should I add in sys_rest_insert_multiple table? Need some details...
Using the following combination ofKey: chef_workgroupValue: staOnly two servers are being associated when attempting to create an "Application Service - Tag based" as oppose to the four that should be populated. Please investigate as to why. Kindly s...
I have an issue where the user System is changing the Install Status of a VMware Virtual Machine from installed to decommissioned. How do I go about trying to track down what is causing this change? Is there a way to lookup what user system was doi...
Hi, Can anyone suggest a best relationship type we can use for creating relationship between Application and Database in CMDB. Regards,Bhaskar
We want to disable the function of updating life cycle stage and life cycle status based on operational status fieldWhere its configured back end OOTB in servicenow ?
Why MAC address is disabled in OOB CI identifier for Hardware class? MAC address is also called as physical address, its burnt into the network card by the manufacturer hence also called as burned-in address.Hence this is also unique for a device rig...
There doesn't seem to be any functionality, outside of using the Advanced view, within the filter list, that allows you to search for a Flow with particular values; name, created by, active state etc. Am I missing something or is this a ridiculous de...
NOTE - I have already read this article, yet posting my question here. I have a task at hand to do a CMDB assessment. I am in need of a list of parameters on which I can assess the current state of the CMDB. I have some parameters: The custom CMD...
