Desired State Audit certification template

[Jimmy Phillips]

I am creating a new Desired State Audit and am struggling with the condition(s) for the certification template. I have the filter conditions which is working and find records not meeting that criteria.

I'm trying to generate follow on tasks where the operational status of a CI record is 'retired' and the state of the asset record is anything but 'missing' or 'retired'.  So I need to compare a CI record to the Asset record for where there is a mismatch between what we expect values to be for Operational Status and the values for State.

This is what is in my filter conditions:

Configuration Item.Operational Status it retired AND State is not one of Missing, Retired 

I read the SN Documentation for certification template and have tried several different things with no results of a follow on task being generated even thought the filter conditions do find mismatches.  Can you provide any additional clarity for me on how to think about what goes in the certification template?  

Thank you.

[Rishi Kendale]

Hi @Jimmy Phillips,

Did you get any success on this issue ? I have also started working on one of the similar stories. Will keep you posted if I get any useful info.

Thank you

Rishikesh

[Jimmy Phillips]

I did finally figure it out. I had to add the "State is one of Missing, Retired" to the template so reversed the last part of my filter conditions.