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Error connecting LDAP

ayushchandra202
Tera Contributor

‎06-11-2025 04:23 AM

While connecting LDAP getting below error

 

 

LDAP OU Definition Users 

RDN: ou=CloudDimensionsDev

Query field: uid

Filter: (cn=*)

 

ayushchandra202_0-1749640863451.png

 

 

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Dr Atul G- LNG
Tera Patron
In response to ayushchandra202

‎06-11-2025 05:23 AM

Hi @ayushchandra202 

 

As you mentioned, since it’s a lab instance, there’s a chance the server isn’t working in the backend, which could be causing this issue. If you noticed it didn’t work in PDI either, try logging a case with the Now Learning team.

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J Siva
Kilo Patron

‎06-11-2025 04:52 AM

Hi @ayushchandra202 
First understand your AD structure. 
Then configure the DN and RDN. Based on the error you shared, it seems that ou=CloudDimensionsDev might not be a direct child of your DN.
To get more information, open one user record in your AD and verify the DN.

Regards,
Siva

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