Error loading this ETL transform map

Jbelter
Tera Guru

‎02-13-2024 06:18 AM - edited ‎02-13-2024 06:40 AM

Build: glide-utah-12-21-2022__patch7a-09-28-2023 (using a PDI)
I am trying to adjust the Robust Transform Map for the Service Graph Connector for Tanium (v1.5.0) using the IntegrationHub ETL (v3.2.1) app. However, whenever try to load up the "SG Tanium Hardware and Software" ETL Transform Map, I get the following error:

Jbelter_0-1707833552562.png


I have tried re-installing both plugins (even having them delete the tables on the uninstall), but no luck. I also tried looking at the suggestion in this article...
https://www.servicenow.com/community/cmdb-articles/ih-etl-faq-in-guided-set-up-page-it-shows-error-l...

I noticed that there was a duplicate record in one of the tables so I deleted that, otherwise I am not sure what the correct mappings would be for the operations table. I have attached both tables mentioned in the article to this post just in case.

Is anyone else having this issue with the Tanium Service Graph Connector Transform Map?

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6 REPLIES 6

Ashish37
Mega Guru

‎06-08-2024 08:05 AM

Hi, Were you able to find the solution for this error? I am also facing the same error for Service Graph Connector for Excel"

0 Helpfuls

FrédéricS
Tera Contributor

‎07-10-2024 01:40 AM

Hi, I am also facing the same error for Service Graph Connector.

0 Helpfuls

Richard Shively
Tera Contributor

‎11-01-2024 06:45 AM

Check this article out and see if running through these helps, I was able to resolve the same error by going to the 'sys_rte_eb_operation' table and deleting the entry that was showing a sys_id instead of a field name.