Advanced View Filter on Change Request tab via CMDB Workspace

[TheKatherine]

When I go to the Change Requests tab on a CI via the CMDB Workspace, I would like to be able to switch between seeing open and closed change requests.

         go to All > CMDB Workspace > CMDB Workspace > search for a CI > click on the Change Requests tab >

         current filter shows only open (active = true) change requests

Currently, when I go to the 'Show filter panel', it is showing the following criteria:

             configuration item = ci name (ex. bo-00003) and active = true

I try to change the filter by clicking on Advanced view > Use ex

isiting filter > Closed > Update (see first image below), but the filter does not remove the entry for active = true (see second image below).

Any help or guidance on this would be appreciated

thank you

TheKatherine

[Vishal Jaswal · Accepted solution]

Hello @TheKatherine 

Assuming that you are looking at a specific CIs related list "Change Requests" which is showing two filters by default as shown below:

Here is the solution to remove active is true filter condition:

Update Set Application Scope: CMDB Page Templates
Navigate to All > System UI > Related Lists (Table: sys_ui_related_list).
Apply the filter as shown below:

NOTE: The table name in my filter condition is based upon what I was viewing in the CMDB Workspace (you can get it from the URL)

Open change_request.cmdb_ci the first entry under Related List Entries and remove Active is true filter condition and update:

Reload the webpage, click Change Requests related list and then filter icon will show 1 or click on it and it will not have active is true filter condition anymore:

[TheKatherine]

Thanks so much for the quick response!

TheKatherine