When I go to the Change Requests tab on a CI via the CMDB Workspace, I would like to be able to switch between seeing open and closed change requests.
go to All > CMDB Workspace > CMDB Workspace > search for a CI > click on the Change Requests tab >
current filter shows only open (active = true) change requests
Currently, when I go to the 'Show filter panel', it is showing the following criteria:
configuration item = ci name (ex. bo-00003) and active = true
I try to change the filter by clicking on Advanced view > Use ex
isiting filter > Closed > Update (see first image below), but the filter does not remove the entry for active = true (see second image below).
Any help or guidance on this would be appreciated
thank you
TheKatherine
Hello @TheKatherine
Assuming that you are looking at a specific CIs related list "Change Requests" which is showing two filters by default as shown below:
Here is the solution to remove active is true filter condition:
Update Set Application Scope: CMDB Page Templates
Navigate to All > System UI > Related Lists (Table: sys_ui_related_list).
Apply the filter as shown below:
NOTE: The table name in my filter condition is based upon what I was viewing in the CMDB Workspace (you can get it from the URL)
Open change_request.cmdb_ci the first entry under Related List Entries and remove Active is true filter condition and update:
Reload the webpage, click Change Requests related list and then filter icon will show 1 or click on it and it will not have active is true filter condition anymore:
Hello @TheKatherine
Assuming that you are looking at a specific CIs related list "Change Requests" which is showing two filters by default as shown below:
Here is the solution to remove active is true filter condition:
Update Set Application Scope: CMDB Page Templates
Navigate to All > System UI > Related Lists (Table: sys_ui_related_list).
Apply the filter as shown below:
NOTE: The table name in my filter condition is based upon what I was viewing in the CMDB Workspace (you can get it from the URL)
Open change_request.cmdb_ci the first entry under Related List Entries and remove Active is true filter condition and update:
Reload the webpage, click Change Requests related list and then filter icon will show 1 or click on it and it will not have active is true filter condition anymore:
