Hardware Normalization is not working properly

[sadhna]

Hi Folks,

As per the blow screenshot I can see Normalization job is working only for 7 hardware models, but it is not working for the remaining Hardware Models, and also in Hardware asset Dashboard: days since last content download is still empty.

[SK Chand Basha]

Hi @sadhna 

Refer this below threads

https://www.servicenow.com/community/ham-forum/hardware-model-normalization-what-is-the-process-of-h...

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/hardware-asset-management...