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How to add Incident, Problem, Change detail tabs in related list of a CI?

DusmantaN
Tera Contributor

‎07-17-2024 01:42 AM

Hi,

 

How to add Incident, Problem, Change detail tabs in related list of a CI?

Screenshot has been attached for more details.

 

Thanks in advance.

Screenshot:

DusmantaN_0-1721196172087.png

 

 

Regards,

Dusmanta

 

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2 REPLIES 2

Brian Lancaster
Kilo Patron

‎07-17-2024 10:34 AM

Right click in the gray bar at the top of the form and choose configure related list.

BrianLancaster_0-1721237586689.png

Then looks for Incident -> Configuration item as an example. This will then add a tab that will show all incidents with this configuration item set. You can then repeat this for change and problem.

 

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Sumanth16
Kilo Patron

‎07-17-2024 10:46 AM

Hi @DusmantaN ,

 

Please refer to below thread:

https://www.servicenow.com/community/now-platform-forum/how-do-i-show-asset-related-incident-change-...

 

Thanks & regards,

Sumanth Meda

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