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07-10-2024 01:39 PM
Is anyone tracking operating hours for a location (cmn_location) record? If so, how did you go about it?
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07-12-2024 07:15 AM
You can create the required entries related to operating hours on the Schedules (cmn_schedule) table. Then create a reference field named 'Operating hours' on cmn_location which refers to cmn_schedule
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07-10-2024 01:48 PM
Can you please elaborate your question?
Rampriya S
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07-11-2024 09:16 AM
Hi Rampriya,
Our IT support teams are looking to use the information to determine how critical an incident may be. As an example, if something is going on affecting a location, but it is 2 AM and the operating hours are 8 AM to 5 PM, then not as critical. If the same issue happens at 2 AM, but at a location operating 24x7, then higher criticality.
Thanks,
Adam
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07-12-2024 07:15 AM
You can create the required entries related to operating hours on the Schedules (cmn_schedule) table. Then create a reference field named 'Operating hours' on cmn_location which refers to cmn_schedule
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07-17-2024 08:08 AM
Thanks Ashok! I was thinking this as well as a potential solution. I'll keep this open a little longer to see if any other feedback.