Share Details based on CMDB
Can you please provide some scenarios based on CMDB with relevant documents.
Forum Posts
Allow empty field values field is not visible on CMDB Data Manager policy form in CMDB Workspace
Hi,I want to get "Allow empty field values" field on policy form in CMDB Workspace but I'm able to add it but as per ServiceNow documentation, we can add this field on form. Referencehttps://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/p...
How to update a field on all related(upstream & downstream) CI records when field is updated
We have 1 custom field on cmdb_ci table which is used in all inherited tables, we want to update new field on all related records(business application, business service, application service, etc.). Records can be upstream as well as downstream. But w...
Discovery not populating Cisco WAP IP Addresses
We are currently experiencing an issue where around 200 out of >13k WAPs are not populating the IP address field.When I test the Cisco WAP pattern on the Controller, I can see that Discovery is pulling the IP Address for the WAPs fine, but not popula...
Can we run a mid server on Windows 10? They require Windows Server 2012 or greater for the mid serve
"This package required minimum OS version: Windows Server 12 or greater" is the error message I'm getting when I try to install the MID in Server on my laptop.
The purpose of the view cmdb_class?
Hi Forum!Just came across the view cmdb_class (not a table). Since it's a join of cmdb_ci (ande therefor contains allt the CMDB data) I was wondering what the purpose of this table is? I saw that it's used in some PA indicator sources. In the join it...
Fix script for Product model re-formatting to comply to the normalized model in Content library
Hello,I have some issue with importing assets via Import set. Usually we import some assets from old systems, where the model is 99% not compliant with the models in the content library. Also during the import, I noticed the product model is created ...
Resolved! What does "Non-compliant CIs by owner" indicate on CMDB Health Dashboard
Hi, Need help in understanding "Non-compliant CIs by owner" what does it indicate on CMDB Health Dashboard
IRE engine is not working in on before transform script (ignoring all the record )
Hi Community ,To avoid duplication i am trying to use IRE engine in on before transform script, but all the time its ignoring the record even if is the correct record to insert .on before transform script:(function runTransformScript(source, map, log...
Resolved! CI and Asset lifecycle Management
Hello , We have CMDB with discovery enabled, it is creating the record in CMDB when it is discovered with status as Installed.We want to create the CI which are in-stock and updated as installed when discovered via discovery. SImilarly Asset-ci sync...
Interview Question - When a CI become an Asset?
Hi Members, One interviewer has asked me that 10 CIs got discovered then what is the process to make 4 CIs out of 10 an Asset? That is, 4 CIs out of 10 discovered CIs should become Assets. Please advice. Thanks,Neha
Subject: Improving the CI Interface Experience (and Saving Our Sanity)
One area where ServiceNow could use a little TLC is the CI interface. We’ve set up notifications to nudge owners into filling out empty required fields, but the out-of-the-box (OOB) CI interface is still feeling a bit... clunky.I’m tackling the issue...
Why is it so hard to periodically import Files from within the local network?
Hi everyone,I struggle with this and I can't believe I'm the only one.I need to periodically import different files into various CMDB tables from the internal network (via MID), and all the available methods feel like ugly workarounds. I haven't foun...
Rapid7 integration with CMDB
Hello, We are planning to do the Rapid7 integration with CMDB using service Graph connector. If anyone has done the integration, please confirm if the integration is uni-directional or bi-directional. Regards,Shaik basha.
CMDB - Intune Service Graph Connector
Hi All, For one of our clients, we have implemented Intune Service Graph Connector to automatically populate computer CIs into CMDB. As a baseline, we have defined few Mandatory attributes for all the Classes. During the analysis, it was identified t...
