Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

How to check which users can see an Information Message in UI Builder (Admin vs Non-Admin)?

dd31
Tera Guru

dd31_0-1767869038763.png

 

I have an information message displayed on a CMDB Workspace built using UI Builder.
Currently, this message is visible only to admin users and not visible to non-admin users.

I want to understand:

  • How can I check which roles or users have visibility of this information message?

  • Where in UI Builder can we verify or control this visibility?

Basically, I want to know what all users (roles) can see this information message and how to validate or modify that.

Any guidance or best practices would be appreciated.

1 ACCEPTED SOLUTION

Solution found: I checked the component visibility and noticed that a parameter was being used there. That parameter was set through a data resource:

https://instanceid.service-now.com/sys_ux_data_broker_transform.do/?sys_id=e1159487eb3431100c0bb5d5d....

Thank you!

 

View solution in original post

6 REPLIES 6

@dd31 

did you identify which workspace component is showing that message?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Solution found: I checked the component visibility and noticed that a parameter was being used there. That parameter was set through a data resource:

https://instanceid.service-now.com/sys_ux_data_broker_transform.do/?sys_id=e1159487eb3431100c0bb5d5d....

Thank you!