How to make relationship between Technical Offerings or Application Services in newest CSDM model?
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03-14-2025 09:13 AM
Hello all,
i want to understand: how to make the relationship in the newest CSDM model between technical offerings and/or application services.
For example we've an application service "A: Prod". This application services provides the technical service offering "Single Sign On".
Application service "B: Prod" which is providing the technical service offering "Support & Operations B" is only working with Single-Sign-On for accessing.
How do I link the Technical Service Offering or Application Services correct? Which relations do I use? And how to do it in the system?
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03-14-2025 09:18 AM
HI @chs
This is OOTB CSDM Relationship
This video will help you
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-16-2025 03:46 AM
Hi @chs
Yes you are right , you can use contains relation according to the framework
Mark it Helpfull and Accept Solution!! If this helps you to understand.
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03-17-2025 12:48 AM
@Dr Atul G- LNG @SK Chand Basha Thanks for your feedback. In my example above:
How do I make the relationship between ?
1) Application A + Application B (Depends on/ Sends data to) ?
2) TSO Single Sign on (contains) Application Service B?
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03-17-2025 01:49 AM
Hi @chs
Go to cmdb_rel_ci table and there you can create like this, pick up the relationship as suggested.
2) TSO Single Sign-on (contains) Application Service B?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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