How to make relationship between Technical Offerings or Application Services in newest CSDM model?

chs
Tera Contributor

Hello all,

i want to understand: how to make the relationship in the newest CSDM model between technical offerings and/or application services.

chs_1-1741968771988.png

 

 

For example we've an application service "A: Prod". This application services provides the technical service offering  "Single Sign On".

 

Application service "B: Prod" which is providing the technical service offering "Support & Operations B" is only working with Single-Sign-On for accessing.

 

How do I link the Technical Service Offering or Application Services correct? Which relations do I use? And how to do it in the system?

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @chs 

 

This is OOTB CSDM Relationship

 

AGLearnNGrow_0-1741968963767.png

This video will help you

https://youtu.be/zWW7og4uils

 

AGLearnNGrow_1-1741969082164.pngAGLearnNGrow_2-1741969122961.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SK Chand Basha
Tera Sage

Hi @chs 

Yes you are right , you can use contains relation according  to the framework

SKChandBasha_0-1742121899301.png

 

Mark it Helpfull and Accept Solution!! If this helps you to understand.

 

chs
Tera Contributor

@Dr Atul G- LNG  @SK Chand Basha  Thanks for your feedback. In my example above:
How do I make the relationship between ?

1) Application A + Application B (Depends on/ Sends data to) ? 

2) TSO Single Sign on (contains) Application Service B?

Hi @chs 

 

Go to cmdb_rel_ci table and there you can create like this, pick up the relationship as suggested.

 

AGLearnNGrow_0-1742201246699.png

AGLearnNGrow_1-1742201285807.png

AGLearnNGrow_2-1742201316060.png

 

 

 

2) TSO Single Sign-on (contains) Application Service B?

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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