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In CMDB Workspace Dashboard Duplicate CI count is wrong

KanimozhiN
Tera Contributor

‎04-30-2024 08:00 AM - edited ‎05-01-2024 11:14 PM

In My CMDB workspace Dashboard Duplicate CI count  is not populating Correctly After execution of CMDB Health Dashboard Scheduled Jobs.

In CMDB Dashboard Duplicate CI count is populating  correctly but not in CMDB Workspace. Can some one suggest which type of schedule job need to run for populating duplicate CIs count in CMDB Workspace dashboard.

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Jaya5
Tera Contributor

‎12-22-2024 09:28 PM

I am also facing the same , did the got the solution, if yes please share me the solution here.

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Sandeep90
ServiceNow Employee
ServiceNow Employee

‎12-23-2024 09:01 AM

@Jaya5 Can you explain more on what is wrong? is the total counts wrong ? Scoring has changed in xanadu please refer to this to understand how correctness score is computed. https://www.servicenow.com/community/cmdb-forum/scoring-in-new-cmdb-health-dashboard/td-p/3091415 

 

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