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Kindly provide correct answers for below:

klavan32
Tera Contributor

What is the correct relationship between an Application and a Server in the ServiceNow CMDB?

A. Application > Runs on::Runs > Server
B. Application > Uses::Used by > Server
C. Application > Used by::Uses > Server
D. Application > Runs::Runs On > Server

 

 

The ITSM Manager wants to use Technology Management Offerings (Technical Service Offerings) to populate the support group of associated Configuration Items (CIs).

What CSDM stage would this be completed in?

A. Crawl
B. Run
C. Fly
D. Walk
E. Foundation

2 ACCEPTED SOLUTIONS

Tanushree Maiti
Giga Sage

First question answer :

A. Application > Runs on::Runs > Server. 

 

Second question answer: B .Run

In the Run stage of CSDM, organizations begin using Technical Service Offerings to:

  • Define operational ownership

  • Assign support groups

  • Link offerings to Configuration Items (CIs) in the Configuration Management Database (CMDB)

  • Improve routing for IT Service Management (ITSM) processes such as incidents and requests

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

View solution in original post

Dr Atul G- LNG
Tera Patron

Hi @klavan32 

 

1st - A

2nd -  B

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

2 REPLIES 2

Tanushree Maiti
Giga Sage

First question answer :

A. Application > Runs on::Runs > Server. 

 

Second question answer: B .Run

In the Run stage of CSDM, organizations begin using Technical Service Offerings to:

  • Define operational ownership

  • Assign support groups

  • Link offerings to Configuration Items (CIs) in the Configuration Management Database (CMDB)

  • Improve routing for IT Service Management (ITSM) processes such as incidents and requests

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Dr Atul G- LNG
Tera Patron

Hi @klavan32 

 

1st - A

2nd -  B

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************