Model Category

monica190 · ‎09-30-2024

Hi team,

What is the purpose of these two fields in the cmdb_model_category table, and which categories should ideally have these checked according to best practices?

anshul_goyal · ‎10-01-2024

@monica190, Great observation! The "Allow in bundle" field is meant to indicate whether items in that category are usually bundled with other items, like accessories or software. However, in some cases, the system might still let you add items to a bundle even if this box is unchecked because this field doesn't always strictly block you from doing so—it’s more of a guideline.

If you want to stop certain items from being added to bundles, you might need to create custom rules in the system.

Please mark my solution as Helpful and Accepted, if this solution works for you in any way!

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anshul_goyal · ‎10-01-2024

@monica190 I think you can ServiceNow Product Documentation for more details.

Please mark my solution as Helpful and Accepted, if this solution works for you in any way!

Thanks

anshul_goyal · ‎10-02-2024

@monica190 Please mark my solution as Helpful and Accepted, if this solution works for you in any way!

Thanks