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‎02-21-2023 07:41 AM
Need to learn on how to populate the data just as they have in the following article:
Incident Management Dashboard (servicenow.com)
Can someone please provide steps on how to perform this currently learning Performance Analytics and have installed the plugin, viewed the jobs and the indicators set a few to active and published them to the Performance Hub but and have run "Execute Now" but does not appear to make a difference.
Any Ideas?
Solved! Go to Solution.
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‎02-24-2023 05:10 AM
Hi @Joshua Comeau ,
If you edit an indicator:
you will se the option for dependency assessment:
In here you can see everything that is connected to each other:
On the job attached chose edit:
And execute the job with your specified time to capture data from your instance:
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎02-21-2023 12:38 PM
Hi @Joshua Comeau ,
I assume that you’re testing in your PDI - correct? Have you verified the indicator source and the indicators filter? Have you ensured that you have records in your instance that match that filtration? Have you ensured that the indicator is linked to the scheduled job which you have executed?
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎02-24-2023 04:03 AM
How to ensure the indicator is linked to the scheduled job which you have executed
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‎02-24-2023 04:43 AM
Hi @Joshua Comeau ,
You can go to the indicator in your system and look at the related list "jobs" as shown below:
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎02-24-2023 04:48 AM
So if I am reviewing IT manager ITSM PA Dashboard installed by the plugin:
I see that it is empty when I click on "No data to display" I do not see the related list jobs, I am not sure on how to indicate what would be the indicator for each report on this dashboard?
Pictures are more then welcome as they help alot!