How to setup Cohesity storage system discovery
Hi, We are planning to set up Cohesity storage system discovery,please help with steps in detail Thank you
Forum Posts
CMDB table that could be associated with application and roles for a User
I have a requirement I need to store different applications and associate roles with the application in service now and would also need to associate an Application with an user. I could see the cmdb_ci_appl table and also the cmdb_rel_user_type, whe...
what are all the devices can discovery with ServiceNow Vancouver version?
Please refer the following documentation regarding details information on products discovered:https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/service-mapping/reference/r_SupportedApplications.html Hope this helps!!!
is_virtual field or specific class ?
Hello all,I have virtual machines hosted on ESX servers (on-premise) and virtual machines hosted in the cloud (AWS AZURE...). What does the "is_virtual" checkbox mean? Is it used to specify that a virtual instance is hosted on a physical server ? Or...
Resolved! Service Mapping Tomcat does not show database connection even if added manually
We are on version Vancouver and trying to create a Service Map for multiple applications. Some of our applications are running Tomcat behind a load balancer and the Service Mapping works up to the Tomcat application server, but will not show the MySQ...
Operational Status and Install Status of a Cloud Database changes constantly
Hi All,We are using OCI Discovery schedule in our environment and recently noticed that Operational Status and Install Status of the Cloud database discovered through the datacenter constantly changes for every Discovery. I tried debugging the patter...
Resolved! Best Practice for maintaining manually entered CIs
We have had to manually enter some CIs such as network appliances and some servers. What is the best approach to use to have a task or something generated for someone to verify that the server is still operational every so often so the CI does not g...
How can we move sys_object_source entry from one cmdb item to another via the identifyreconcile api?
If an integration is using api/now/identifyreconcile and which generally uses sys_object_source_info containing a source_native_key while sending in IRE payloads but wants to move this pointer to a new cmdb item rather than a previously deprecated or...
CMDB Completeness Dashboard (inactive)
First of Many Question, we are on the LONG journey of cleaning up our CMDB. 1. Why are all of my CMDB Health Dashboard (Inactive) except the Base on..ie CMDB Completeness Dashboard (inactive)Change dashboard
Resolved! How to ignore some part of data for being transformed via Robust Transformer in SG for Solarwinds
Hello, We have setup the SG connector for Solarwinds and we have requirement to Ignore some data which we are receiving from SG- Hardware data source. How can we achieve that ? Is there any configuration in robust transformer to ignore such transform...
How to provide create access to all cmdb table for only one country users
Hello All, We have requirement where in specific country users(ex:India) should have create access to ALL CMDB tables.When we built a create ACL it is providing access to India users but it is not letting other country users to create(Few ACL's were ...
Resolved! How is data populated in Serial Number[cmdb_serial_number]
Hi, We are having SCCM integration for importing the Computer and Server CI class in CMDB. I am seeing that the Serial Number[cmdb_serial_number] table is getting populated automatically by SCCM. I am not able to find any transform map or business r...
IntegrationHub ETL error no relations defined for dependent class
Hi everyone, i've got the following error, but I dont know how to set the relationship right in the IntegrationHub ETL. I want to achieve to import records into the cmdb_ci_vcenter_cluster Table. In payload no relations defined for dependent class [c...
Resolved! Incident: Populate Service offerings based on CI
Hi Team, Can anyone tell me how to populate service offering based on CI's. If I choose CI then I want to populate Service offering of it which is present on higher level but the relationship of CI's is not cosistent (till Service )in between there a...
