Populating the CMDB - Qualys integrations

[Sarah James]

Hi everyone,

I am looking for some advise and experience for those who have used or are exploring integrations with Qualys to populate their CMDB.  Seeking information to help us determine our best path forward for deciding between using:
- ServiceNow Service Graph connector for Qualys
- Qualys CMDB Sync Service Graph Connector

I am working with a customer who is at the start of their ServiceNow journey leveraging CMDB, CSDM and Discovery, and we are starting to explore how integrations (like Qualys) could help in situations for network segments with security controls where we cant get credentials. In this instance they have a lot of good data in Qualys about what is in their network. 

Requirement: As a CMDB admin, I need to populate the CMDB, specifically data for cis like servers where discovery doesnt have the creds, unable to use creds for particular network segments - unable to create or update some servers today due to credential limitations, so that I can automatically create and update the CMDB at this technical layer / reduce manual efforts and manual creation.

We started to test and leverage the one provided by Qualys but are not finding the experience as good as we were expecting. Have also reached out to ServiceNow but understand there arent any materials which 

recommend one over the other for different use cases, have any references to talk to that. 

Whilst we have a list of the features of both, there isnt something which would help us truly understand the benefit over the other, our current path is to poc / test and compare both. 

[RobertB61064003]

Hey David, I too am now swimming in the complexity of the SCG. 

You mentioned you found a way of filtering the data, do you have a guidance doc handy for that, I've tried a few things but getting nowhere. 

Cheers 

Rob