Recommended Fields in CMDB Dashboard not working well after running completeness score job

aagnihotri
Tera Contributor

Hi All ,

 

I did make few fields as recommended for my windows server CI class Table . But when I run my completeness job I see that even if my windows server have the recommended fields present still they are failing on the completeness jobs . For eg . I did keep serial number as recommended , but even if one windows server has serial number entered in it , in completeness its showing that its failing and needs to be completed . Is there something I need to to setup in health inclusion or in health metrics or in completeness job to get the actual data that is failing and that is not failing the completeness score  .

 

Thanks and Regards 

1 ACCEPTED SOLUTION

Sandeep90
ServiceNow Employee
ServiceNow Employee

That is not the expected behavior, cross-check on the failure result of the CI and the description should have more details on which fields it's failing on. 

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1 REPLY 1

Sandeep90
ServiceNow Employee
ServiceNow Employee

That is not the expected behavior, cross-check on the failure result of the CI and the description should have more details on which fields it's failing on.