Rule Configuring CMDB Health Dashboard

[danielmanga]

Hi,

Is there a way to create a CMDB Health Dashboard rule by Company Field?  Current organisation maintains CMDB data for multiple agencies under different contractual SLA obligations. 

A CMDB Health Dashboard displaying stats on each individual Company's measured CMDB Health rather than the entirety of the CMDB.

[pavani_paluri]

Hi @danielmanga ,

Have you tried cloning the existing CMDB Health Dashboard reports or widgets and modify the conditions in them.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P

[Tony Branton · Accepted solution]

 

If you're after a capability similar to the class list where you'd be able to select a company from the list and see health scores for its associated CIs then closest you could get to that would be to create a CMDB Group (of type Health) for each company. 

Each group would be populated with an encoded query where you could specify the Company for a selected CI class.

When the CMDB Health scheduled jobs run they'll create health results for the CIs in those CMDB Groups, after which you can choose Health Group on the CMDB Health dashboard and select the group you set up for a company. 

Obviously, this will be practical if there are only a few companies that you need to create CMDB Groups for.  While it may take some time to create CMDB Groups for a larger number of companies, it is a one-off activity.

If you go down this path, be sure you sort out any additional filter conditions for your encoded queries (e.g. operational_status is not Retired) before you create all your CMDB groups.  

[danielmanga]

Fantastic Tony.  Exactly the breakdown I was after.  Thank you for the screenshots, very helpful!!

Thanks Dan