Show a icon on Dependency view when CI is Retired

[SK Chand Basha]

Hi, I have a requirement to display an icon when a Configuration Item (CI) is retired on the Dependency view.

I attempted to achieve this using a UI macro and the CI relation Formatter but had no success.

ServiceNow does not provide access to the CI Relation XML Code to add new icons.

Attempted Resource:https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0681141 

Do you have any ideas to achieve this?

[Dr Atul G- LNG]

Hi @SK Chand Basha 

Could you please share some screenshot , where you want to add this.

[SK Chand Basha]

Hi @Dr Atul G- LNG 

I want to show icon under related items section if the respective was retire.

[Dr Atul G- LNG]

Hi @SK Chand Basha 

No , we cant show here but I will say you can investigate more. If a  CI has and incident then it show ! sign inred, if you get the idea how that is showing you might get yoru work as well. 

[SK Chand Basha · Accepted solution]

@Dr Atul G- LNG 

I have tried many ways with UI Macros, Map indicators but no luck