Model Display name issue with Normalization
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08-01-2023 11:38 AM
Hi All,
I have configured normalization for Model table (cmdb_model) name field (using field normalization plugin) which is working as expected. Having issues with Display name Field in Model .Display name is combination of manufacturer and name fields of model.For eg. if i have manufacturer as Lenovo and Model name as XYZ .Then Display name would be Lenovo XYZ.If i have configured normalization for model name XYZ to Test norm(Normalized name).Then Name field is normalized to 'Test norm' but Display name is populating as Lenovo XYZ and it should be Lenovo Test norm.Looks like 2 activities(i.e. Normalization for name field and OOB Business Rule 'calculate display name') are running at same time ,That is why Display name is not populating with normalized name.
Please provide your inputs ,how can i fix this issue.
Thanks .
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08-02-2023 03:59 AM
Hello All,
Did you get chance to look into it?
Thanks & regards,
Abhishek
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06-18-2025 06:55 AM
HI,
On solution can be to update the order of the business rule Calculate display_name to a higher number so it execute last