Group by Service offering in Dashboard

[Piyush Dwivedi]

I have added one report in Dashboard now i need to group by Service offering within Dashboard, Is it possible and how? Please instruct.

[Dr Atul G- LNG]

Hi @Piyush Dwivedi 

Grouping by work is done at the report level, not at the dashboard level. You can view the report for a specific SO on the dashboard using a filter.

[JobyV]

Are you talking about CMDB health dashboard? If yes, you can set up a dynamic CMDB group and check the Group view.

If you are talking about normal dashboard, one easy way I can think of is using tags and filter based on the tags for the Service Offering CIs.

[Piyush Dwivedi]

Thanks for the response, can you elaborate how we can do using tags and filter based on the tags for the Service Offering CIs.

[JobyV]

You can assign a specific tag to all the CIs that belong to a Particular Offering. Then you can filter based on the tag values to see all the list at once. 

Please review this: Tags