Staleness Failure Threshold limit

saranyavs
Tera Expert

Hi all,

 

Is there any limit for Staleness Failure Threshold in CMDB Health Metric. I changed to 500000 and run the job, but CMDB Health Result table is showing only 100000 records for staleness. 

 

saranyavs_0-1735034990601.png

 

2 REPLIES 2

debendudas
Mega Sage

In the CMDB Health Results, you can only see the records for the CIs that are actually stale. Please validate the Staleness Rule for your entire CMDB and compare the number of stale CIs in your CMDB with the record counts in the CMDB Health Results.

 

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Sandeep90
ServiceNow Employee
ServiceNow Employee

@saranyavs  If this is in from Xanadu patch1 to patch 3, we have introduced a change to cap the failures of a metric to 100K but this is reverted in XP4. Please set the glide.cmdb.health.max_failure_threshold property to max value that you need by default it is set to 100K