'System' user updated the CI's ?

pavan garige
Tera Expert

'System' user updated the CI's however we are unable to find this 'System' User in User table ,
could you please help us to know the who is 'System' User?
Is this any user or internal system?

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @pavan garige 

 

LearnNGrowAtul_0-1704455944179.png

 

It is something by design. I check at table level but no info.

 

System User: The flow runs as the System User. The System User is not a user record from the User table. System is a service account that is not restricted by access controls.

 

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Dr. Atul G. - Learn N Grow Together
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View solution in original post

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Updates by "system" could come from several places. For example a Scheduled Script. Or a Workflow, after a wait. And so on.

Since you do mention CI's. Did you check any Scheduled Jobs / Scheduled Scripts?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @pavan garige 

 

LearnNGrowAtul_0-1704455944179.png

 

It is something by design. I check at table level but no info.

 

System User: The flow runs as the System User. The System User is not a user record from the User table. System is a service account that is not restricted by access controls.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

SteveMacWWT
Kilo Sage

@pavan garige What type of CI is it that is getting updated by System? 

Hi Steve,

MSFT SQL Instance was updated 'System' user.

 

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Updates by "system" could come from several places. For example a Scheduled Script. Or a Workflow, after a wait. And so on.

Since you do mention CI's. Did you check any Scheduled Jobs / Scheduled Scripts?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn