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01-05-2024 03:49 AM
'System' user updated the CI's however we are unable to find this 'System' User in User table ,
could you please help us to know the who is 'System' User?
Is this any user or internal system?
Solved! Go to Solution.
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01-05-2024 04:01 AM
It is something by design. I check at table level but no info.
System User: The flow runs as the System User. The System User is not a user record from the User table. System is a service account that is not restricted by access controls.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-08-2024 01:27 AM
Hi there,
Updates by "system" could come from several places. For example a Scheduled Script. Or a Workflow, after a wait. And so on.
Since you do mention CI's. Did you check any Scheduled Jobs / Scheduled Scripts?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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01-05-2024 04:01 AM
It is something by design. I check at table level but no info.
System User: The flow runs as the System User. The System User is not a user record from the User table. System is a service account that is not restricted by access controls.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-05-2024 05:39 AM
@pavan garige What type of CI is it that is getting updated by System?
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01-08-2024 01:18 AM
Hi Steve,
MSFT SQL Instance was updated 'System' user.

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01-08-2024 01:27 AM
Hi there,
Updates by "system" could come from several places. For example a Scheduled Script. Or a Workflow, after a wait. And so on.
Since you do mention CI's. Did you check any Scheduled Jobs / Scheduled Scripts?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field