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Tables related to ITOM

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Sandro Mattei
Mega Guru

‎05-02-2024 03:58 AM

Hi.

 

Could I know exactly which tables are related exclusivelly with ITOM process (non shared with ITSM, as example... only related to ITOM).

 

I just requested a development instance in developer's web and install everything but ITOM-related plugins, but there are tables there I believe are only related to ITOM (like svc_ci_assoc).

Is there any documentation who reflect it? any script I can use to extract the info?

 

Thanks in advance

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CasperJT
Tera Guru

‎05-02-2024 04:04 AM

Hi Alejandro,

 

I don't know if there is a definitive answer to this. You could go to the sys_db_object table and filter all tables in an ITOM / Discovery application to get an idea of which tables are part of ITOM.

 

As for svc_ci_assoc, I am fairly certain that is not exclusively related to ITOM. The table should be automatically populated if you relate a CI to an Application Service via the application service form.

You can find out more here: Service tables (servicenow.com)

 

I hope this helps.

 

Best regards,

Casper

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CasperJT
Tera Guru

‎05-02-2024 04:04 AM

Hi Alejandro,

 

I don't know if there is a definitive answer to this. You could go to the sys_db_object table and filter all tables in an ITOM / Discovery application to get an idea of which tables are part of ITOM.

 

As for svc_ci_assoc, I am fairly certain that is not exclusively related to ITOM. The table should be automatically populated if you relate a CI to an Application Service via the application service form.

You can find out more here: Service tables (servicenow.com)

 

I hope this helps.

 

Best regards,

Casper