What privileges do I need to manage the CMDB Health?

TonS
Giga Contributor

On a ServiceNow production environment, I want to configure the CMDB Health Dashboard, the CI Class Manager, the CMDB Data Manager and possibly other functionalities to manage data quality. Right now, I don't know exactly what data I want to monitor, but I don't have production-like data on a test or development environment.

What privileges do I need to manage the CMDB Health and other functionality?
Thanks.

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @TonS 

 

OOTB roles as below:

 

LearnNGrowAtul_0-1704719406135.png

 

 

ecmdb will be good role for you. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thanks @Dr Atul G- LNG . I'll check with our support team if I can get this role. 🙂

Thanks @TonS  Marking my answer as helpful. Please mark solution accepted if it works for you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ashok Sasidhara
Tera Sage
Tera Sage

Please check the following URL to understand in detail about various roles:

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/roles/reference...

Search for the keyword 'CMDB' on this page to read specifically about roles related to CMDB.