What privileges do I need to manage the CMDB Health?

[TonS]

On a ServiceNow production environment, I want to configure the CMDB Health Dashboard, the CI Class Manager, the CMDB Data Manager and possibly other functionalities to manage data quality. Right now, I don't know exactly what data I want to monitor, but I don't have production-like data on a test or development environment.

What privileges do I need to manage the CMDB Health and other functionality?
Thanks.

[TonS]

Thanks, Ashok. Really helpful. I'll study this as well.

[Ashok Sasidhara]

Also following are the OOB roles required for the specific modules which you mentioned:

CI class manager: itil_admin, personalize_dictionary, itil

CMDB health dashboard: asset, itil

CMDB data manager: data_manager_user

Apart from these, also note that the managing of CSDM data requires additional roles like enterprise_architect, application_owner, service_owner, business_process_user, app_service_user, app_service_admin, technology_service_owner and business_relationship_manager (The exact role requirements vary based on the CSDM table)

[chetanb]

These are OOTB one's but in most of the cases it differs as per organization rules/policies.

[Ashok Sasidhara]

Yes. That's right. If any modifications to the access settings were already done on the instance based on the organization's requirements, you need to analyze the ACLs on that instance.