To help ServiceNow customers better understand how our common data is used in the products we sell, I have started a video new series.
This is the first video in our series that explores how Change Management leverages CSDM. Greg Morrison and I discuss how Dynamic CI Groups, impact analysis, and assignment groups all leverage our CSDM guidance to make Change Management better. As always, please let us know what you think, and what other products you would like us to cover.
Enjoy!
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