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06-02-2025 06:32 AM
Team,
We are implementating CSDM & customer is asking about auto assignement of Assignment group.
Is there any property / outofbox thing which update assignement group on the basis selected Service offering 'support group'
Solved! Go to Solution.
06-02-2025 07:06 AM
Hi @Chaitanya46 ,
There is no OOTB Property or way to automate it. You will need to automate using a Business Rule.
You can use this solution : Solved: Populate Assignment group based on service offerin... - ServiceNow Community
View solution in original post
06-02-2025 08:38 PM
@Chaitanya46
