Per CSDM, A Business Application is related to an Application Service (1 to Many). If an App has Prod, Dev, QA, a Business App can have 3 App Services. Lets say a Business App has got a Prod Service, which needs to be split by 2 or more than 2. It in...
Hello everyone !I have several products on my servicenow platform (ITSM, SPM, etc...).To secure the company's sensitive data, I would like to know if the different products are compartmentalized and separated. For example, ITSM users with ITSM roles ...
I'm building out a typical internal company structure (company>business units>departments). Does anyone know why, out of the box, the cmn_department.company is set to only reference core_company records where customer=true? Makes no sense to me but ...
When using the Agile Development module, you create "products" which are stored in the software model table. What is the relationship envisioned in the CSDM for these "products"? Should they relate to Services? to Service Offerings? to Business Appli...
Hi community,We had been waiting for the Vancouver release, as various entries were missing in the Life Cycle Control compared to the Docs. Now the entries are identical to Docs. But I have a question about the Application table. There are only two E...
I would like a "test" to use that will help determine if a Business Application object is needed for an Application Service that is delivering a Technical Service Offering. I understand the domains that each sit in, but I want to provide guidance to...
Can we specify the table to be able to do this kind of import? if use the import_admin it will impact to all tables can not select the specific table.
If I subscribe for 100 Fulfiller license for one year and within the year, I found that I need more 20 fulfillers,My question, as I know the system will not block and I can utilize what I need and at the renewal for next year I’ll pay the difference ...
Hi Everyone,We are facing an issue with Workspace. Below is the snapshot how client wants it(Community1).We have also been able to achieve it but this comes when we zoom out to 75%. At a normal screen(100%), the last two sections overlap (General Inf...
what is hardcore sys id
I am looking for ways to pull data for 'FSM Dispatcher dashboard' usage ... what would be the best and easiest way to get to that data. Would use that in a report and present the data date wise.
what is hardcore sysid
Hi, If an area of the business would like to start reporting on Problems and group by themes which seem to be a crossover between business capabilities and business processes what would be the best way to set this up? I can see that Business process ...
Hi, I have (2) data models, let's call it parent data and child data, both have financial information but need to combine to view in SPM. Is there a way to view in demand mgmt and PPM?Can this be design or developed in the demo instance?
Hi all, We have activated CSDM life cycle mappings in our instance and some of the CIs are set as "To be determined" in lifecycle stage and lifecycle status. All these CIs has install_status as "Retired" Does anyone have an idea on how to resolve thi...
