Hi Everyone, I am stuck at a point where we send group approval . I don't how to send group approval through ATFs. I have a ATF on Business application , steps are as follows:-1. Create and impersonate a user 2. Record insert -cmdb_ci_busapp3. Open a...
I am seeking guidance and best practices for relationship types to use when creating various relationships in the CMDB as well as definitions for relationship types. As pictured below I have four different scenarios outlined as well as an image I fou...
Does anyone work on Servicenow CMDB Maturity assessment Template and Report? Can help to provide guidance on this topic.Thank you
what are best ways of migrating Data from servicenow to Manage Engine
Hello community, we've aligned to the ServiceNow lifecycle documentation to set all hardware class CIs to 'End of Life / Disposed' when the CI is decommissioned (Hardware lifecycle) We have also configured archive policies in CMDB Data Manager and ha...
As per CSDM 4.0, should we not populate any data in 'Service' [cmdb_ci_service] table I believe?We have a new Vancoucer instance with Demo data loaded and I see there are many records in cmdb_ci_service table.Is ServiceNow still using wrong Demo data...
We have a new Vancouver instance. As per CSDM, we have dedicated tables for Application, Business and Technical services.Under CSDM, the Business service table points to cmdb_ci_service instead of cmdb_ci_service_businessIs ServiceNow wrongly configu...
Does anyone in the community have any thoughts or recommendations on how to most appropriately model automations in alignment with the CSDM? An example of an automation would be a password reset function. Or a even a simple tax calculation. The use c...
We are in the process of DRP/BCP planning. The planners want to mirror our CMDB taxonomy which we have adopted CSDM. There are a number of SFTP and NFS servers that support critical application services. These are applications running protocols. How ...
1- I can't find the Service Offering in the sold product table.. something wrong with my instance? 2- If SLA in my business is not define per Product, it's different per Sold Product level.Where is the correct place to load it then? Thanks,
Is the suspend state in work flow able to be manipulated? or rather the work flow. Say we currently have the work flow as follows - Ready (which starts our SLA)- Start work (changing to this stage triggers suspend state (pauses the SLA) and close com...
Can someone help to share template on CSDM Process document? Thanks
Hi, Anyone has information on CSDM Data management and define data governance in ServiceNow ?
Hi,i have this requirement can any one please help to me to get the solution, Create a button named "Reapprove". On clicking on this button, the existing flow designer should be cancelled andthe state should be work in progress and approval should be...
HI if asset life cycle stage &status is changed, will it affect the ci life cycle stage and status
