Server Side code - g_approval_form_request = true; data.show_all_approvals = options.show_all_approvals == 'true'; //we get only a max number of elements to avoid to have a big list of it var maxNumberOfItemsInTheList = parseInt(options.max_numb...
good afternoon :there is a requirement that my company wants to implement but I'm not sure how to startthey asked me to populate a graphical way to track the records any time an stage changes for an incident, i need to know where to start,and how to,...
Hi ,we have a requirement, if user selected inactive assignment group, we should prevent then to submit the form.here due to some other reasons we can't write reference qualifier on assignment group field.I have written below script include and on su...
We currently have 90 fields/column on a custom table that was extended from task. The business needs to add like 50 more fields. Is there a limitation on maximum number of fields allowed on a table? Your input is greatly appreciated. Thank you!Enriq...
Hi all,I wanted add a query on Affected CI related list on change request when users click on Add button on it, but we can see Affected Ci related list also added for incident form. I want to works this query only for change request affected ci relat...
Has anyone mapped the public cloud services into CSDM and can share how they did it? Using Google Cloud Platform as an example they offer database services such as Cloud Spanner, Cloud SQL, Firestore, etc. We're thinking to create a 'GCP Database' ...
Hi Everyone, We have had a Service Portal established for many years and recently we have aligned our Services/Service Offerings to CSDM (still a work in progress but getting their). One question that has come up that I am really unsure on is what is...
I am new to asking these types of questions in the community. However, we have been given the task of updating our APM-Business Application forms to configure the CMDB to hold critical information on tracking compliance with ADA rules and regulations...
I have a business requirement to register third party services in our instance of ServiceNow and have a few thoughts on how to do this but wanted to see if anybody had any better ideas.The data (Supplier/Supplier Service) already exists I just want t...
What is the use of OOTB 'Risk Value' Field on change request
Hi.Using the relationship wizard (CSDM>Manage Technical Services>Application Service), I note when creating CMDB relationships, between the Application Service and the Technical or Business Service Offering that you can get lost if you have similar s...
I know some of these objects / classes extend beyond the core CSDM, but I'm looking for the best way to describe the relationships between: 1) Requested Items and Service (Request) Catalogues 2) Service (Request) Catalogues and Service Offerings and ...
Hello, I have a requirement to make it so when the service offering is selected on an incident, it will only show the CIs that are related to that offering. If there are no CIs that are related to the offering, it will continue to display all of them...
Hi All, Thanks for all the great info in this forum. I have been working with the CSDM for the past few months and just getting to the stage where we have some useful information that could be used to extend the value of the CSDM into other areas of ...
With an Inbound Email Action in ServiceNow....can you create one for a base table which recognizes replies from its extended tables?I thought this situation would work but it seems that I need to create an inbound email action for each extended table...
