Continual Improvement is not available in next experience UI

[sarthakkash]

Hi all,

I enable the next experience UI in my instance but it seems some modules are not available for example Continual Improvement and Collaborate 

Can anyone help me with above query.

Thanks

[Sandeep Rajput · Accepted solution]

@sarthakkash What happens when you try to access the contents of this application directly via URL, does it show a 404 or the correct page. 

If it is a 404 then the application might not be installed on the instance. or the plugin needs a repair. If it is installed and takes you to the correct page then the menus might have a role issue.

If the module is not available:

1. Go to System Definition > Modules (/sys_app_module_list.do)
2. Check if the module is active

For more information please refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0690244

Hope this helps.