CSDM Data Foundation Dashboard

NidamarthiP
Giga Contributor

‎03-19-2025 10:33 PM

Hi,

 

CSDM data foundation showing percentage considering the relationship for retired Business Application and Application Service , why the dashboard is showing the relationship percentage for retired Business Application and Application service? could you please let us know what is the reason for showing the relationship of retired Application Service and Business Application.

 

NidamarthiP_0-1742448732524.png

 

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Nilesh Pol
Tera Guru

‎03-19-2025 11:10 PM

Hi @NidamarthiP 

hope you need to explore https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/csdm-implementation... to get cleare on csdm dashboard.

 

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mikkojuola
Giga Guru

‎03-27-2025 06:07 AM

Hi Nidamarthi,

 

What I've understood from ServiceNow is that these Data Foundation Dashboards are used to collect high-level benchmark data regarding CSDM adoption. And these are not meant to be customized in any way.

 

If you're looking for a more robust way to manage data quality and CSDM alignment, you might want to look into this ServiceNow certified plugin for improving data quality on the platform: https://store.servicenow.com/sn_appstore_store.do#!/store/application/a87427360f592200d05a8fcce1050e...

 

Cheers,

--Mikko

 

 

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