CSDM - Delete Business Capability
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07-16-2023 08:53 PM - edited 07-16-2023 08:54 PM
Hi all,
What is the best practice of Deleting Business Capabilities ?
1. Set the Business Capability Active field to “False” and put comments at comment field and
2. Assign special correlation id and set NULL to the hierarchy id
Or we just remove the cpability ?
Cheers
Kelvin
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07-18-2023 03:22 AM
You can delete capabilities that are at the leaf node level only. Or, a capability that does not have a child capability of its own.
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07-18-2023 07:31 PM
Thx,
My next question is - "In terms of best preactice should we delete "Capability" from the system" ?
Serviecenow suggested we should not remove business application from the system instead just de-active them. Reason being - "When a Business Application is deleted, information such as Relationships, references to Tasks, Scores, etc. are lost. "
Shoulder follow the same on busniness capabilities ???
Any input is welcome 🙂
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07-18-2023 10:39 PM
Things to consider before deleting : -
1)Why do you want to delete them?
2)Will you going to need the same capabilities in the future?
3)If you mar them inactive what would the process around it?
4)In most cases you might not create a task on the capability but on the service itself. So yes you can delete them.
