CSDM - View of all Platform Apps from a Platform Host?

[mlanderson]

Hello,

This may be a dumb question, but after some extensive searching I have not found anything useful. So I just watched theCSDM Platforms video from ServiceNow, and I'm not clear on where, as a user that is the owner of a Business Application that is a Platform Host, I would be able to see all of my downstream Business Applications that are Platform Apps.

For example:

• I have Business Application ABC that is a Platform Host.
• I have three child Business Applications that are Platform Apps: Business Application 1, Business Application 2, Business Application 3.

This is a screenshot from the video at the 3:13 mark:



So I can see that there are defined CMDB relationships between the Application Services. However, the only relation between a Platform Host and its Platform Apps is a reference field. This means that when I view a Platform Host in the Dependency View none of the Platform Apps display.

At the Business Application layer, where can I find the OOB view that lets me see, while looking at a Business App that is a Platform Host, all of its dependent/child Business Applications that are a Platform App? Or do I have to build that view myself because ServiceNow has nothing OOB for this? PS, I know, using CMDB relationships between Platform Apps and Platform Hosts would solve this as then they would all show in a dependency view; however, I am reluctant to do this as ServiceNow explicitly says to use the reference field for "Architecture Type" and not CMDB relationships for some reason.

[mcastoe]

If you navigate to the Platform Hoist Business Application and select the Dependency View from the CI Relationship formatter, you will see the "child" Platform Applications.  As of Paris, the property Dependency View configuration has been added to APM so that you will see the reference as relationships.

Of course, building a report for this is fairly simple as well.

[mlanderson]

Thank you! It's wonderful to know this has been updated in Paris.

Do you know, does this also update the "Related Items" relationship viewer on the Business Application form? Ex, this view:

[mcastoe · Accepted solution]

Unfortunately, only CI Relationships are shown in this view so you will not see the Platform apps.  Some customers add a CI Relationship but that is inefficient as you then have to maintain the reference and the relationship.  

You could also add the Platform Apps as a related list as a simple configuration. 

[mlanderson]

Yep - agree - sounds like Related List is definitely the way to go on the form view. Thank you!