How to model integrations/interfaces within CMDB?
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12-19-2019 12:43 PM
Could anyone provide any guidance in to the best practice for modeling integrations/interfaces between applications within the CMDB?
For example:
- web service call from application A to application B
- Flat file export from application C via nightly job and uploaded to application D
Will this be 100% achieved via Service Mapping?
What about scheduled jobs which would not be active at the time the top down discovery takes place?
Is there any good means of modeling these interfaces manually? (Ideally in such a way as to align with CSDM)
Thanks in advance!
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05-01-2024 07:52 AM - edited 05-02-2024 10:50 AM
We continue to use the 'Application Service' class for integrations. However, we have added a requirement where we update the 'attribute' field in the CI record with the word 'Integration'. We will monitor these and other channels for additional thoughts and steps colleagues have taken.
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05-01-2024 03:10 PM
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